Placester chat conversations' closed options show general closed conversation. The ability to have a filter where we can pull off chats that we handled would help especially if we need to track a conversation for future purposes.
Mateusz Wcislo
Merged in a post:
Ability to filter Placester closed chats history by email address or account id.
Bryll Castillo
This will be very helpful in checking chat history for customers instead of manually checking it via SF everytime.
